The Teachers Are Blowing Their Whistles!


Teaching in Queensland - Frequently Asked Questions

Sharan Rai Photography

Robina Cosser says : These are the sorts of questions that Queensland teachers are asking.

Please remember that I have no legal qualifications.

So my advice is just that of a friend who has 'been there' and who wishes you well.

Robina Cosser M.Ed (SYD).

Robina - why am I being bullied / harassed / abused at work?

I have noticed that certain groups of teachers seem to be at particular risk of being bullied in Queensland -

A. Teachers who make suggestions or try to discuss problems at their school ...

I would say that making a suggestion is pretty well the worst thing you can do, career-wise, when working for the Queensland Department of Education.

Teachers who make suggestions, or who try to engage in professional discussion, are very much at risk of finding themselves categorised as a 'troublemaker'.

... particularly teachers who try to discuss behaviour management problems with their principal.


This seems to be the most common reason why teachers are bullied in Queensland.

I have noticed that teachers who discuss behaviour management problems with their principal often seem to be attacked and driven out of work.

I have the impression that principals are afraid of parents, and that it is much quicker and easier for them to put a teacher on Managing Unsatisfactory Performance than to deal with the poorly-behaved children and their ( possibly angry, irrational and violent ) parents.

Parents can complain to the Department or to local newspapers, while the Education Department Code of Conduct prevents teachers from complaining.

Putting a teacher on MUP for discussing student behaviour problems also discourages the other teachers from reporting behaviour problems.


B. Teachers who have migrated from America, Canada, England, Scotland, New Zealand, Pakistan and Sri Lanka.

Teachers from these countries have what I would call 'traditional colonial' values. They believe that 'a man is as good as his word', 'a man's word is his bond', etc. But these values are not held in Queensland. In Queensland the values are 'go with the flow', 'don't rock the boat', 'accept the things you cannot change', etc.

I suspect that this is because Queensland was originally a criminal colony where prisoners had to spend seven years working obediently for a colonial master before they were given a 'ticket of leave'. That culture of fear, oppression and silence seems to prevail to this day.

If you think about the working conditions of teachers in Queensland, they are very similar to those of the early convicts. Teachers have to pay for their own training, so they have huge debts. They can only get permanent work if they spend three years working in a remote community. And if they are being bullied in the remote community and want to escape, they will have to re-pay their transfer costs and probably never get work as a teacher in Queensland again. So they are held captive like the early prisoners.

C. Secondary maths, science, computing teachers.

These teachers tend to think in a very logical manner.

They read the official polices and expect them to be followed.

They send me long emails recounting the irrational manner in which they have been treated.

They don't realise that the official polices may be quite the opposite of the real practices.

Their intelligence and logical thinking style puts them at very high risk of workplace abuse.

They may try to discuss a professional concern - and that will be the end of their career.

D. Special Needs teachers.

Special Needs teachers seem to be at particular risk of false allegations. If the false allegations make them ill, they can find themselves forced into an impoverished retirement.

(Special needs teachers also seem to be at greater risk of injury by violent students. Any teacher injured at work may find themselves declared 'unfit for work' and forcibly ill-health retired, with only a small lump sum to last them for the rest of their lives.)

E. Experienced teachers.

Experienced teachers may be seen as 'troublemakers' by less experienced (and possibly less literate) school administrators.

Experienced teachers are also more expensive to employ and cannot be sent to work in the remote areas.

The department needs to economise and it also needs a continual churn of new teachers to send out to the remote communities.

So experienced teachers may find that they are vulnerable to workplace abuse.

If the abuse makes them ill, they can be declared 'unfit for work' and can be forced into an impoverished retirement. Then they can be replaced with a less experienced teacher who is easier to manipulate, cheaper and who can be sent out to work in the remote areas.

F. Teachers working in remote areas -

a) Teachers working in remote areas are exposed to problems with their accommodation - single teachers, in particular, may be forced to share a very basic bathroom, kitchen and living room with someone a generation older or younger than them, with a totally different lifestyle, men may be forced to share with women, with de-facto couples, with people from a totally different background to their own, heavy smokers or drinkers, maybe even with somebody carrying a disease. And then you have to go to work with these people. It can be a very difficult situation.

b) And it is so difficult for teachers in remote areas to access legal or medical advice and support. They are very vulnerable to abuse.

G. Teachers who take their work seriously.

If you take on extra responsibility, if you really care about your community, if you really try to do your job to the best of your ability - you will be attacked.

Mediocrity seems to be what is wanted.

Because mediocrity creates less work for the executive.

H. Well-qualified teachers.

Almost as soon as I arrived in Queensland, I realised that well-qualified teachers were regarded as 'troublemakers'.

During the first few weeks, I flew out to visit a remote school with a more senior departmental officer who told me that there was a trouble maker at this school - a teacher who had won the college medal in her program!

The words were spoken with a snear.

I had also won the college medal for my first degree, as I am sure that this senior officer knew.

I worked with another principal who regularly told me that he couldn't tell the difference between a teacher who had a Masters Degree ( I had a Master's Degree ) and any other teacher.

And I believed him.

He could not spell, he could not understand the meaning of words, his handwriting was incomprehensible, he could not write a sentence or a paragraph that conveyed any clear meaning - and if you tried to help him, he could not understand what you were trying to tell him.

Some principals in Queensland are not really literate - and this causes huge problems because they don't really understand the Department of Education policies.

These principals often seem to ring each other up and make up their own version of the official policies.

Literate, well-qualified teachers seem to make these principals nervous.

They seem to feel a need to attack well-qualified teachers and prove that the well-qualified teachers are bad teachers.

Robina, a mother has made allegations against me. I keep trying to explain what really happened, but the mother keeps shouting me down and refuses to listen. I am finding it very stressful.

You might consider creating a time-line on a website to explain what really happened.

WEBs have free websites.

You can create a password so only people who have the password can read the pages of the website.

Then email a link to the website to the mother, HOD, principal, etc.


That way you get to explain what really happened once (less stressful than repeating it over and over again) and you cannot be shouted down.

You can also print the webpage out and hand it to the mother, the HOD, the principal, etc.


It is less stressful than trying to explain the same thing over and over again.


And if you are not happy with the outcome you can publish the website.

Robina, I am being harassed / a false allegation has been made against me. It is all so disgusting. The union advise me to 'accept the things that cannot change' because there is no hope of justice. I can't tell my wife / husband / friends. I am going to commit suicide. I have attached all of the documents relating to my case. Please publish them after my death.

Robina says : I have recently re-read some of the emails that have been sent to me over the years and I have realised that some of the teachers who contact me are thinking about suicide.

This is not my area of expertise.

My only advice would be - are you taking any medication?

Read up on the side effects of the medication.

Could the side effects of the medication be affecting your mood?

Talk to your GP. You may need to change your medication.

And are you drinking? It may be dangerous to mix alcohol with your medication.


Sometimes people think that if they say they are thinking of suicide, people in power will take them seriously and investigate the bullying.

But that is not what happens.

If you say you are thinking of suicide, the problem then becomes you - your mental health problem.

The reason why you are thinking of suicide is forgotten.

The Department will rush you out of work ASAP - they don't want a coroner's inquest into the bullying.

The police will be called and you may even be committed to a mental institution - see  The Second Kuranda Story.


Newspaper and TV reporters won't publish your story - they hear alarm bells when you talk about suicide.

They don't want to be blamed if you commit suicide, they don't want to be blamed for any 'copycat' suicides and they know that their readers do not like reading about suicide.

My advice would be to get the best financial settlement for yourself that you possibly can - you will need to fight for this - then look at your options.


See The first year teacher's story

This young teacher cried in Queensland when he was driven out of work - but he is laughing now in London.


You do have options.

And if you are old enough - retirement is wonderful.

And you can use your experience to expose what is going on in Queensland schools.  


Write about your experience.

Publish your story on this website.


Make a You-Tube video to explain what is going on.


Start a website or a blog

Webs is really easy to use.


Whistleblow to Crikey .


Make a true record of what is going on - record abusive conversations.

Is it OK to record a person when he or she is speaking to you?


Queensland Privacy Commissioner, Lemm Ex, says that in Queensland a private conversation can be recorded without all parties being aware, as long as the person doing the recording is privy to the conversation and is not a third party, and the recording is for their own personal records.


And Andrew Knott suggests that it may be appropriate to openly record a conversation to which one is a party, for example, with an abusive or threatening parent or in a discussion which may affect your career.

But Mr Knott says that secretly recording conversations is risky.

Even if the secret recordings substantiated that you were being bullied, it would be difficult to return to work in a school where you were known to have been secretly recording your conversations.



Robina Cosser says : I have openly recorded my conversations with a) a very senior member of the Queensland public service and b) a very senior officer in the Education Queensland Ethical Conduct Department.

I just put my tape recorder on the table.

They did not object.


I would very strongly suggest that you record an abusive principal.

I would suspect that it would prompt him or her to behave in a much more professional manner.


And if you don't record what is being said, the official written records of the meeting may be significantly falsified to your disadvantage. 



Queenslanders in the dark on privacy laws, Katherine Feeney, 9 July 2013,

The dangers of secretly tape recording conversations, Andrew Knott, TRESSCOX, p.22, The Queensland Teachers Journal, Vol 118 No 8 ,22 November 2013.


Don't let the horrible people win.

Fight back every way you can - or their horrible behaviour will be rewarded and they will do the same thing to other teachers.


And fighting back is actually the best thing that you can do for your health.

Because, while you are fighting, you have hope.


We all must reach out to help keep hope alive, Daniel Knowles, P.3, The Courier-Mail, 21 February 2012.


"A little stress is good, but it is unhealthy, even lethal, to keep your stress levels elevated over time.

Hope is your weapon for controlling stress.


The ultimate antidote to stress, it sends tension and anxiety plummeting.

Search for solutions to the problem ... devise a plan ... create a schedule.

Your fear will begin to melt away.

You will have hope."


pp. 190-191, The Sugar Solution, The Editors, Prevention Magazine and Ann Fittante, Rodale Inc., 2007


Lifeline : 131114

Salvo Care Line 1300 36 36 22

Salvo Crisis Line (02) 9331 2000

Suicide Call Back Service from Crisis Support Services 1300 659 467 

Kids Helpline (for young people aged 5 to 25 years): 1800 551 800

Mensline Australia: 1300 789 978 

Helpline - mental illness, support and referral: 1800 18 SANE (7263)

Reach Out:

The Black Dog Institute website


or see your doctor - GP's know that Queensland teachers are being bullied at work.

Robina, why don't the older teachers retire? Aren't they being selfish, hanging on to jobs that young teachers want?

Till about 1990, all retired Queensland teachers (and most other Australian public servants) would be paid a pension, often set at 60 per cent of their final salary, with automatic adjustment for inflation, and with the pension continuing until the teacher died (it was then paid, at a lower rate, to any surviving spouse).

Teachers with this type of 'defined benefit' superannuation had no worry about investment market slumps, or inflation, or how to survive financially should they live to a very old age. 

But, in about 1990, Queensland teachers were given the choice of swapping over to a new form of superannuation. 

And 95 per cent of Queensland teachers ( I have been told ) chose to swap over to the new 'defined contribution' superannuation.
In defined contribution superannuation, the benefits available for their retirement are determined by the contributions paid into the teacher's superannuation account (by the employer and the member) plus investment returns and less taxes, expenses and insurance premiums.
Now many older Queensland teachers are afraid to retire because of the volatility in the stock market.
They are afraid that they do not have enough superannuation to last them for the rest of their lives.
You may think that these 95 per cent of Queensland teachers were very poorly advised.
This change to teachers' superannuation has not only affected older teachers, it impacts on the job prospects of younger teachers.
And it impacts on the whole community - just imagine what a difference it would make to the Queensland economy if thousands of retired public servants knew that they had a good pension for the rest of their lives.
Sometimes you need to look very carefully at 'new' working conditions.
They may not be better. 
In fact, they may be considerably worse -
There was another horrible aspect to the changes to teachers' superannuation.
The old 'defined benefit' policies paid teachers who became too ill to work - 'partially and permanently disabled' - a small pension for the rest of their lives. The new policies only pay a lump sum. This change seems to have rendered Queensland teachers much, much more vulnerable to being bullied out of work.
A false allegation can be made against a teacher, the stress of dealing with the allegations makes the teacher ill, and then the teacher is forcibly ill-health retired - too ill to work, their professional reputation destroyed - and with a small lump-sum to last them for the rest of their life.
We are continually told that the changes to superannuation made the system better - but don't be brainwashed.
The changes to superannuation have made the system much, much worse for Queensland teachers.
For more details see :

Defined super benefits on the way out, Don Stammer, The Australian, 28 September 2011 :

Robina - I am being bullied at work and I want to make a public protest about the situation. But that would be against the Code of Conduct. So what can I do?

You can't make a public protest about the way that you are being treated.

But your mother, father, husband, son, daughter, friend, etc. - anybody who is not a public servant - can complain on your behalf.

They are not bound by the Code of Conduct so they can speak to the Local Member, reporters, etc.

Robina - I am being bullied at work. I believe that lots of other Queensland classroom teachers are also being bullied at work. I want to protest about this and bring about change. What should I do?
First you need to decide if you want to -
a) make an official Grievance about your own situation, or 
b) make a Public Interest Disclosure about something that affects many Queensland teachers.
The Department of Education Grievance process does not seem to work. One QTU organiser advised me in 2002 that he had never known a Queensland teachers' Grievance to be supported.
You may be confident that you can make it work because you have so much evidence.
But your evidence can be 'lost', falsified 'records' can be produced, the investigator can be instructed not to 'consider' your evidence, etc, etc.
And you may be accused of the very thing that you have reported. 
For example, a teacher who reports child abuse by another teacher may be accused of child abuse themselves. This is called 'payback'. 
If you make a Public Interest Disclosure ( PID ) to the Crime and Misconduct Commission ( CMC ), you are supposed to have some protection against payback  / reprisal.  
But the CMC send about 98% of PIDs back to the Department of Education to be investigated by the people you have named in your disclosure . They will find no evidence of their own incompetence / corruption. They will declare your complaint 'closed'. They will instruct other public servants not to read your letters. Your protests will be filed and ignored. That seems to be the Public Interest Disclosure process.
Basically both processes are a waste of time and effort and you run a very significant risk of being 'paid back'. Payback seems to be the real process.
If you want to whistleblow about an issue, a better and safer way might be to look out for newspaper articles on the topic and blog - but don't use a departmental computer to do this.
You might be advised to use an internet cafe so that the computer that you are using cannot be linked to you.
Robina - I am being bullied at work and I am feeling stressed out. But explaining the situation over and over and over again to different public service departments is stressing me out even more.

This is a very common experience.

Deal with the stress of continual explanation by making a one-page outline of how you were bullied.

Keep it short - one page max. 

Public servants won't read a lot of detail.

Some public servants will only read the first sentence or the first paragraph of your letter.

So reduce the situation to the key facts and explain them very, very clearly and simply.

It is important to concentrate on explaining how the situation started.

Then put that one page outline at the bottom of all of your emails to public servants, the QTU, etc. and refer to it in the body of your letter ( Dear Sir, in relation to my complaint [detailed below] ... ).

That will prevent the various departments from lying to each other about the situation.

And you will feel a lot less stressed because you will have 'got it off your chest'.


Are Queensland principals also being bullied?
Yes, a small number of principals and Head Office staff have told me that they are also being bullied.
Robina - what needs to be done to protect Queensland teachers and principals from workplace abuse?

a) The Queensland Crime and Misconduct Commission needs to be cleansed of all Labor party members, relatives, supporters and hangers-on.

Then the CMC should be given enough money, power and staff to conduct proper, independent investigations.


b) The Department of Education Head Office and District Offices need to be cleansed of all Labor party members, relatives, supporters and hangers-on.

Then the Department needs to take tough action against bully principals, and to publicise the action that they have taken.

This would demonstrate that the Minister of Education, the Director-General and the senior officers of the Department are serious about dealing with workplace bullies.


c) Queensland principals should not be promoted till they have been examined ( a written exam ) on their comprehension of the departmental policies.

Then principals can be held responsible for their abuse of the policies ( and not hide behind the "I am new to the job, I phoned a friend and he told me to do it" excuse ). 

And the written exam would weed out those principals who can't read and / or can't comprehend what they read.


d) The Queensland public service 'natural justice' system of investigating should be changed.

This system is mis-named.

It should be called the 'we just let them lie' system because, when you make a complaint, the bully principal is allowed to introduce a new 'story' to excuse their conduct.

This new story is simply accepted and your case is declared 'closed.

You may be able to disprove the new story - but you are not given the opportunity because you are not allowed to respond before your case is declared 'closed'.

And after your case has been declared 'closed' your letters are ignored.


e) The QTU needs to support teachers when they are bullied by principals, district office staff and Head Office staff.

Really teachers and principals ( and other district and Head Office administrators ) should not be in the same union - it seems to expose teachers ( and principals who are being 'mobbed' by a group of teachers or by a group of district office or head office staff ) to workplace abuse.

This is perhaps the biggest problem.

Bullied teachers should be given QTU legal support, and that legal support should be independent of the QTU lawyers ( at the moment the QTU seem to employ one firm of lawyers to act for both parties to the dispute, or to control the advice given to the bullied teacher by their solicitor ).

The QTU may argue that they cannot afford to provide legal support to the numbers of teachers who are being bullied in Queensland, but they would probably only need to support a few bullied teachers, and to publicise the fact that they are willing to support bullied teachers.

Principals, district office staff and Head Office staff will stop bullying teachers when they know that the government, the department and the union want them to stop. 

Robina - I have a disability and I believe that my school principal is discriminating against me. She seems to be trying to drive me out of work. I want to make a complaint about the situation.
This is the Human Rights website 
This is the Queensland Legal Aid website
This is a Queensland aged and disability advocacy website
I would think that your best bet would be to -
Begin by making a one-page outline of your case.
Then write down what you want - another job, an apology, financial compensation, etc.
Then do some research - use the phone book and ring around the legal / disability / discrimination agencies, asking for advice.
Decide which of these organisations will be of most help to you.
Then get some legal advice.
If your application is accepted by one of the anti-discrimination bodies, ask for mediation and have a solicitor by your side at the meeting.
You will have the opportunity at this meeting to explain what you want.
But to be honest, I have never heard of anybody who has made this process work either.
Most official processes just seem to be a waste of time.
Robina - I am not well, but I feel bad about taking sick leave. Should I go to go to work and battle on?


If you make a mistake because you are ill, nobody will care that you were trying to save the department money.

Take sick leave.

Robina - I want to warn other teachers about what is going on. Will you publish my story on your website?


I will publish your story, but only if you want me to publish.

Most people do not want to publish, and this is fine with me.

If you do decide that you want to publish your story, first I will edit out any names.

And then I will change statements like "my principal is a brazen, horrible liar" to "my principal sometimes seems to make statements that do not accord with the facts".

Then I will edit out any details that would identify you, the bully and the school.

It might be safer to wait till you have left the department before you publish your story.

Robina - Can I talk to you? 


I can phone you for up to an hour on a land-line.

Or you can phone me.

Remember that my advice is just that of a friend who has 'been there' and wishes you well.

Robina - I have been bullied into ill health and out of work. Is there an up-side to this situation?

Actually, yes, there is.

I received an email today ( 12 July 2011 ) from a Queensland teacher who was bullied out of work. He told me that he is enjoying staying in bed on the cold mornings!

I know just how he feels - here in Cairns I enjoy looking out on rainy mornings, knowing that I do not have to go out into the rain.

I had continual colds when I was teaching.

And I was suffering lots of pains in my heart, lots of dizziness, continual tinnitus, etc. It was the stress. I really believe that the stress would have killed me if I had been forced to continue.

My health has really improved since I retired.

And when you are retired you can travel - I travel a lot now. It is much cheaper when you are not limited to the school holidays.

As this teacher pointed out, the trick seems to be to plan for being bullied out of work when you get older - build up your superannuation and other investments so you can manage financially.


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